Who we are
LSK Landscapes is a residential garden and hard landscaping business based in Southside Glasgow. We design, build and maintain gardens, patios, driveways and outdoor spaces for homeowners across Greater Glasgow.
For the purposes of UK data protection law, LSK Landscapes is the data controller responsible for any personal information you share with us.
What we collect
We only collect what we need. Depending on how you contact us, that may include:
- Your name and contact details — phone, email and postal address
- Details about the work you are enquiring about
- Photographs of your garden or site, where you provide them
- Correspondence between us — emails, messages and call notes
- Information submitted through our website enquiry and quote forms
- Technical data collected automatically when you visit our site (see Cookies, Section 08)
We don't collect sensitive personal data and we don't handle payment card details directly — invoicing is managed through our accounting software.
How we use your information
Your data is used only for legitimate business purposes:
- Responding to your enquiry — so we can get back to you promptly
- Preparing a quotation — based on the details you provide and a site visit
- Delivering contracted work — scheduling, site visits and project management
- Invoicing and payments — through our accounting software
- Improving our service — understanding how people find and use our website
- Meeting legal obligations — including financial record-keeping
Our lawful basis is primarily legitimate interests (responding to enquiries, running the business) and contract performance where we have agreed to carry out work for you. We only send marketing messages with your consent.
Facebook & Meta
LSK Landscapes is active on Facebook and may run advertising through Meta's platforms. This section explains how that affects your data.
If you arrived here via a Facebook advert, Meta will have collected data about your interaction with that ad under Meta's own Privacy Policy. We encourage you to review it.
Meta Pixel
Our website may use the Meta Pixel — a small piece of code from Meta — which lets us measure how effective our Facebook advertising is. The Pixel may collect information about actions you take on our site (such as submitting an enquiry) and associate this with your Facebook profile if you are logged in.
Lead Ads
If you submit your details through a Facebook Lead Ad, that information comes directly to us. We use it only to respond to your enquiry and will not add you to any marketing list without your explicit consent.
Custom Audiences
We may upload contact lists to Meta to reach existing or similar customers with relevant advertising. Any data shared is hashed before transmission and used solely for audience matching. Meta does not retain it beyond the matching process.
Manage your ad preferences via Facebook Ad Settings or Your Online Choices.
How long we keep your information
Your rights
Under UK GDPR you have the right to:
- Access — request a copy of the data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your data where there is no legitimate reason to retain it
- Restrict processing — ask us to limit how we use your data
- Data portability — receive your data in a structured, machine-readable format
- Object — object to processing based on legitimate interests or for direct marketing
- Withdraw consent — at any time where consent is our basis for processing
To exercise any right, contact us using the details in Section 09. We will respond within one month. You also have the right to complain to the Information Commissioner's Office (ICO).
Contact us
For any questions about this policy, to exercise your rights, or to make a complaint: